ADT® Authorized Dealer Serving San Francisco & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the age-old practice of providing a neighbor a key to your house into the digital age. It removes the need for actual keys or keypad codes and permits you to control who can go in your San Francisco home and for what duration. Discover more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to watch your pets, get your mail, or hydrate your plants when you leave home. Before, you would just give them a key to your home. There’s now a better way. Thanks to ADT's Trusted Neighbor Feature, you won’t have to worry about lost keys or doors left open. 

All you need is an ADT home security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that allows everything to function in unison. Here’s how the service works: 

  1. You give access to a trusted individual, like a family member or neighbor, through the ADT+ app.
  2. Following that, you configure permissions. You can give neighbors timed access, allowing them to enter and exit during specific hours, or event-based entry. To illustrate, if a package arrives, the system can release the door to let your neighbor take it in once it verifies them.
  3. Once you’ve set up access, your Google Nest Doorbell with familiar face detection recognizes your neighbor when they approach the door.
  4. Your ADT security system will disarm and unlock the door when the approachee is verified as a permitted guest.
  5. You are sent immediate updates as your neighbor enters and exits. The app also supplies a complete history. 
  6. After the trusted neighbor leaves, your smart door lock secures independently to protect your home.

You can authorize access for any person you would like, such as a repair person, dog walker, or a friend who arrives when you’re away. This feature is also helpful during emergencies, especially when you’re off site. For instance, if a water sensor goes off, your system can grant event-driven access so someone can switch off the water supply. The user-friendly app makes configuring permissions simple. 

Make Your San Francisco Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes your San Francisco home more versatile and secure while simplifying your daily life. This service isn’t only for neighbors and friends, as you’ll enjoy the facial recognition and auto-unlock operability when you’re wrangling little ones or hauling in bags of groceries. Once you're inside, the door automatically secures behind you.

Request Your ADT Home Security System In San Francisco With Advanced Tools

Experience features like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in San Francisco from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to provide the latest advancements from the leading name in home security. Reach out to (415) 966-3602 today to design your package. Our skilled team can answer whatever questions you have about Google Nest cameras, the ADT+ app, and how to make it all work together.